Accueil > General terms of use

Clause 1: Identification

Karuni company

36 avenue Pierre and Marie Curie 78230 Le Pecq

Siret: 50779143200010
E-mail: contact@karuni.com

Clause 2: Applicable law - Disputes

Orders are subject to French law. Contractual information is presented in english and products offered for sale are in accordance with French regulations. Where appropriate, it is the foreign customer responsibility to check with local authorities the possibility of using the product he intends to order. The responsibility of Karuni can not be held liable for non-compliance of a foreign country where the product is delivered.
In case of dispute, French courts have exclusive jurisdiction.

Clause 3: Product Overview

The characteristics of the products offered for sale are displayed on the products. The photographs are not contractually binding. The responsibility of Karuni can not be held if errors are introduced. All text and images presented on the website of the Karuni are reserved for the world, under copyright and intellectual property, and their reproduction, even partial, is strictly prohibited.

Clause 4: Validity of offers to sell

The products are offered for sale until stocks are exhausted. When ordering a product become unavailable, the customer will be informed of such unavailability as soon as possible by e-mail or by letter. An exchange or a refund will be proposed.

Clause 5: Commodity Prices

Product data sheets show the price in euros all taxes, excluding shipping costs. The VAT amount is stated on the invoice when needed and postage appear on the screen at the end of the selection of various products by the customer.

Karuni reserves the right to change prices at any time but the items ordered are charged at prevailing prices at the time of the order.

Clause 6: Order 

The customer confirms his order when he clicked on the link "Confirm your order" at the bottom of the page "Summary of your order", he then accepts the order process and these conditions of sale.

Karuni confirms the order by e-mail, this confirmation includes all elements of the order.
The data recorded by the company Karuni constitute proof of the nature, content and date of the order. This is archived by Karuni, the client can access the archive by contacting the Customer Relations.

Clause 7: Payment

Payment can be made :

- By CB SECURE PAYMENT via bank CIC.

- By SECURE PAYMENT via PAYPAL.

- By KARUNI GIFT CERTIFICATES

- By ETHIKD'O GIFT CERTIFICATES

- By bank transfer upon confirmation of purchase and asks for bank details at contact@karuni.com

Clause 8: Delivery

Products purchased from Karunai are available in metropolitan France, overseas departments and territories in shipments followed via the Post Office and in all member countries of the European Community and the rest of the world registered mail tracking. The times indicated are average times and correspond to the usual processing time and delivery. The products are delivered to the address specified by the customer during the ordering process. When articles are available at different times due to their availability, delivery time is based on the longest time. Karuni can not be held responsible for consequences due to delayed delivery. In case of delay a mail is sent to the client.

When paying by credit card the times indicated above are effective from the date of payment of registration and correspond to the processing time and delivery.

When paying by bank transfer, the order is processed upon receipt of the notice informing Karuni of your bank transfer.

To pay by Paypal, the order is processed the same day of payment, excluding Sundays and holidays, it will be processed the next business day.

The customer must notify the carrier and Karuni all reserves on the delivered product (eg damaged package, already open, etc..) and this upon receipt of the parcel. Then according to specific cases, the customer will benefit from the terms of exchange and refund in the said article.

Clause 9: Money Back

The customer has seven days from delivery to return the product certified mail, return costs are dependent. It is then refunded the price of the product in the month of receipt thereof by the Karuni. However, products returned incomplete, damaged or dirty will not be resumed. An exchange is possible when the item is unsuitable (eg ring size) and another article by the same amount is available. Removal costs of a new article shall be borne by the customer. As part of an article resulted in, no refund will be made. However, additional items can be exchanged.

Clause 10: Confidentiality of data

Personal data provided by the client are not disclosed to third parties, and are, unless the client expressly objects, embedded in the client file of Karuni.

According to the law 78-17 of 6 January 1978, the customer has at any time a right of access and rectification. To exercise this right, simply contact the Customer Relations Service.

Clause 11: Application of these General Terms of Use

The General Terms of Use includes a vintage - they are applicable as they appear on the site - Karuni reserves the right to change - the new conditions that apply when they are released - however the GTU who appeared on the site at time of customer order remain applicable.